Privacy Policy

Privacy Statement Synchron

Whether you are a customer or a non-customer relation of Synchron, it is possible that you share personal data with Synchron when you are in contact with us. You may even share, as a customer, an important part of your business with us. In order to deliver quality products and service, you will need to provide us with information, also containing personal data. This is the case when, sending documents to Synchron, calling Synchron, e-mailing us, writing us letter and if you come by or speak to an adviser of Synchron. We therefore think it is important that we assure you that we will handle your (personal) data with care and confidentiality. In this Privacy Statement we will provide you with more information about how we handle your (personal)data.

What is personal data
Personal data is any data about an identified or identifiable natural person. This implies that information either refers to someone directly or can be traced back to that person. The fact that it must be a natural person, means that data from deceased persons or from organizations are not considered as personal data. Examples of personal data are: your name, address and place of residence. Your telephone number and postal code combined with your house number are also considered as personal data. Sensitive data such as someone’s race, religion or data about your health, are also referred to as special personal data. Additional safeguards should be put in place for such data.

What do we use your personal data for?
Because you came in contact with Synchron, you have provided us with some information. The personal data you have provided us with, will only be used for the following purposes:

  • to carry out the agreed work as well, efficiently and effectively as possible;
  • for contacting you for our services;
  • sending out a newsletter;
  • for our marketing purposes.

We use personal data only for these purposes and never transfer the data to third parties without your permission or any other legal basis. If we are allowed to transfer the data with permission or on another legal basis, we will impose the same protection and security measures on the third party as the measures that are used by Synchron.

The processing takes place on the basis of one of the following bases:

  1. a) the processing is necessary for the conclusion and execution of the agreement between you and Synchron;
  2. b) the processing is necessary for the compliance with a legal obligation;
  3. c) consent.

From whom do we process personal data?
We process personal data of our customers and visitors of our location and/or website. This is part of our business operation. Important: if you, as an organization or company, provide us with personal data of your employees, then you are obliged to inform your employees about this matter.

Which personal data do we process?
We process the following personal data:

  • First name and surname
  • Function
  • Company name
  • Contact- and billing address
  • E-mail address
  • Date of birth
  • Gender
  • Financial data (for the execution of the service and/or invoicing)
  • Any other information that you have provided us with without obligation

We do not process any personal data that we have not obtained directly from you.

How do we handle your personal data?
When processing personal data, Synchron adheres to the rules laid down by the European privacy law. This means that we only collect and process personal data if there is a basis and purpose for such conduct. Only the personal data that are necessary are collected and subsequently processed for that specific purpose. We take into consideration the nature of the personal data and coordinate an appropriate technical and organizational level of security. You can therefore depend on us that we handle personal data with care, security and confidentiality.

Confidentiality
The services provided by Synchron require that our employees have access to your personal data. To guarantee the protection of your personal data, all our employees have signed a confidentiality agreement. In this manner, we impose a commitment on our employees that they keep your personal data absolutely secret, and that they handle the information that you entrust to us with care. In addition, it should be noted that only authorized staff may process your data.

Access and correction of your data
We collect and process your personal data, but your data remains your property at all times. That is why we always offer you the right of access to see what data has been collected about you. If the information is incorrect, you can request it to be changed. You can send a request for inspection or correction of your data to the following e-mail address: info@synchronlab.com. If you have any questions about this Privacy Statement, you can also send an e-mail to this e-mail address.

Retention period
We do not store your data for longer than necessary for the purpose for which we have obtained the data from you. The criteria for determining the period of your personal data are (a) the duration of the agreement with Synchron, (b) the existence of a legal retention obligation or period (c) the existence of a (potential) claim or dispute for which the data should be stored.

Cookies
When you visit our website, it is possible that cookies are placed on your computer, tablet or smartphone. If you want to know more about this, you can read our Cookie Statement. You can find this statement on our website.

Alterations
Synchron reserves the right to make changes to this Privacy Statement. We, therefore, recommend that you regularly check whether something has been adjusted in this regard.

If you have any questions about the processing of your personal data by the organization or you wish to make use of one of the above rights with regard to your personal data, you can always contact us via info@synchronlab.com.

Cookie Statement Synchron
Synchron, like many others, uses small files called cookies to help customise your experience. You will find further information on cookies below, what they are used for and why they are used, as well as your right to control our use of them.

What are cookies?
Cookies are small data files that are placed on your computer, tablet or smartphone by the websites you visit. Information is stored in such text file. This information will be sent back to our servers and recognized on your future visit.

How long are cookies used?
Each cookie has an expiry date. Some cookies are deleted when you close your browser. Others (for example those with login details) can remain on your computer for years if you do not remove them.

Why cookies?
It is usually unclear what a cookie is used for. As we stated before, cookies are text files. However, the content of those files is usually illegible computer code. Therefore, we will provide you with more information on why we use cookies.

We use cookies for the following purposes:

  • Synchron is committed to improve the website to make it as easy as possible for you to use the website, and to meet all your needs and standards
  • To identify users: in this way we gain insight into the number of visitors that visit our website and which part of the website they visit and use
  • To offer you personalised advertisements and/or recommendations based on your interests

Which cookies?
Persistent cookies
Synchron recognizes your new visit to our website by using persistent cookies. Our website can therefore be adjusted to your preferences. When you provide us with your permission for the placement of cookies, we can remember this by means of a cookie. This means that you do not have to fill in your preferences each time you visit our website, which saves you time and allows you to use our website in a more pleasant way. You can delete persistent cookies via your browser settings.

Session cookies
Session cookies enable Synchron to keep track of which parts of the website you have viewed during your visit. We, therefore, are able to adjust our services as much as possible to the surfing behaviour of our visitors. Session cookies are deleted when the web browser is closed.

Tracking cookies
With your permission we place tracking cookies on your equipment. These cookies can be requested as soon as you visit a website from our network. This enables us to learn more about whether you have visited other website (s) from our network in addition to our website. The tracking cookies can also be used by advertisers who use the same network.

A profile is created by using tracking cookies. This profile is not linked to, for example: your name, address, or email address. It only serves to match advertisements to your profile so that they are as relevant as possible to you.

Tracking cookies can be deleted via your browser settings. Some tracking cookies are placed by third parties that, among other things, display advertisements to you via our website. You can delete such cookies centrally so that they are not placed back on a third party website.

Google Analytics
Cookies from the American company Google is placed via our website as part of the “Analytics” service. We use this service to keep track of and get reports on how visitors use the website. Google may provide this information to third parties, if Google is legally required to do so, or insofar as third parties process the information on Google’s behalf. We have no influence on this matter. We have allowed Google to use the obtained analytics information for other Google services.

The information that Google collects is anonymized as much as possible. We have requested Google to mask your IP address and we have concluded a processing agreement with Google.

Social Media
Social media cookies are cookies which enable the functionality of social media pages. Buttons are included on our website to promote or share web pages on social networks, such as Facebook and Twitter. These buttons work through snippets of code derived from Facebook or Twitter itself. Through the use of these codes, cookies are being placed. Unfortunately, we have no influence on this coding. Please read the privacy statement of Facebook or Twitter (which changes regularly) to see what they do with your (personal)data that they process with these cookies.

The information that they collect is anonymized as much as possible. The information is transferred to and stored by Twitter, Facebook, Google+ and LinkedIn on servers in the United States.

The right to view, correct or delete
You have the right to request access to and correction or deletion of your data. To prevent abuse, we can ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser.

Cookies, switch on, off, or remove cookies
Cookies can send your personal data to all kinds of companies. If you do not want that (anymore), you must delete cookies from your computer, tablet or smartphone. Deleting cookies is not very difficult, but remember that after cleaning up you have to log in again and your passwords may no longer be memorized. Moreover, you may have to reset the pages.