With a wealth of experience in automating diverse workflows and laboratory setups, Synchron has perfected a strategy and process that sets us apart from the competition. As industry leaders, we specialize in delivering laboratory automation solutions that range from standard offerings to fully customized solutions tailored to your unique requirements. At Synchron, we redefine the notion of "standard" by prioritizing custom solutions that precisely align with your needs and objectives.

Embarking on an automation project can be daunting, but at Synchron, we simplify the process into manageable steps. Our team of skilled engineers and experts will guide you every step of the way, ensuring a seamless experience from project conceptualization to design, implementation, and ongoing support. By closely collaborating with you, we bring your vision to life and deliver a customized automation solution that tackles your specific workflow challenges, optimizing efficiency in your laboratory.

Join us on this transformative journey of automation and innovation. Discover the vast possibilities and experience the remarkable impact of our streamlined automation solutions. Contact us today to kick-start your automation project and unlock the full potential of your laboratory.

The Design Phase

Step 1: Tailoring Solutions to Meet Your Needs

At Synchron, we recognize that understanding our customers' unique requirements is the foundation for delivering a perfect solution. As a manufacturer, we go above and beyond to gain a comprehensive understanding of your laboratory operations, challenges, and goals. This allows us to design a robotic solution that meets the specific demands of your lab. 

During our initial discussions and lab visit, we work closely with you to gather essential information. This collaborative process enables us to develop a thorough understanding of your workflow and identify areas where automation can make a significant impact. 

We take pride in offering this design phase as a complimentary service. Our dedication to your success is showcased through our investment of time and resources. Our goal is to provide a solution that aligns with your budget, ensuring you get the most value for your investment. 

Our design process encompasses all your requirements, ranging from customized racks to accommodate your labware, to seamless integration with your preferred analyzer and robot. Drawing upon our expertise and utilizing proven technology and principles, we offer valuable insights and advice. Ultimately, we empower you to make informed decisions and remain in control throughout the design phase. 

If our approach resonates with you, we invite you to schedule an initial meeting. Let's embark on a journey to transform your laboratory through tailored automation solutions. Together, we will create an efficient and optimized workflow that maximizes your potential. Do you want to discovery your possibilities?

Step 2: Translating SOPs to Automation Language

Congratulations! We have officially initiated your project. During this crucial phase, we focus on translating the standard operating procedures (SOPs) commonly used in labs into the language of automation. Our goal is to create comprehensive workflow documents that accurately depict the automation steps on multiple levels. 

The workflow documents encompass various aspects, including the physical movements and precise pipetting actions required. This involves capturing essential details such as aspirating, dispensing, creating air gaps, handling plates, and seamlessly integrating with analyzers. Additionally, we address critical components like barcode scanning, retrieving information from your LIMS, and reporting measured weights to designated locations. 

To ensure accuracy and alignment with your lab requirements, we collaborate closely with your lab technicians. Their valuable input helps us build a mutual understanding of the automation process, setting clear expectations for everyone involved. Should any challenges or unique requirements arise during this phase, we welcome change requests and diligently work towards finding suitable solutions. 

At Synchron, we believe in open communication and flexibility. Our team is committed to accommodating your evolving needs and ensuring that our solution perfectly aligns with your expectations. We strive to deliver a tailored automation solution that seamlessly integrates with your existing processes. 

ISO Certification: A Commitment to Quality Management

ISO Certification: A Commitment to Quality Management

Ensuring Structure and Transparency

Step 3: Engineering Excellence

Welcome to the phase where we showcase our true capabilities and extensive experience. Using the solution concept design, offer, User Requirement Specifications (URS), and meticulously crafted workflows, we leverage the latest engineering tools to engineer our way towards delivering the final product. 

In the realm of software development, we harness the power of our Experimate software, developed using industry-standard tools such as Visual Studio and GitHub. Our skilled software engineers are well-versed in various programming languages, including C, C++, C#, Python, JSON, XML, and more. This ensures that our software solution is robust, versatile, and compatible with your specific requirements. 

When it comes to hardware design, we leave no detail unaddressed. Utilizing advanced 3D design solutions like Solidworks, Inventor, Eplan, and other industry-leading software packages, we meticulously craft the final design. Our commitment to quality extends to sourcing components from trusted vendors who share our dedication to flexibility and excellence. 

We understand that material selection is a crucial aspect of lab automation. Factors such as chemical compatibility, application-specific requirements, and sterilization methods all play a vital role. At Synchron, we fabricate components using carefully selected and compatible materials, including POM, SS304/316L, Teflon, PEEK, FKM, FFKM, and more. This ensures that our solutions meet the highest standards of performance and durability. 

In our pursuit of flexibility and innovation, we embrace the latest technologies in additive manufacturing. With our state-of-the-art SLS (Selective Laser Sintering) powder printing capability, our engineers can quickly iterate designs and produce high-quality materials. This allows for enhanced flexibility in design and manufacturing processes, ensuring that we deliver solutions tailored to your unique needs. 

At Synchron, engineering excellence is at the core of what we do. Our team of dedicated experts combines their expertise with cutting-edge tools and technologies to engineer solutions that exceed expectations. Experience the transformative power of our engineering prowess.  

Step 4: Rigorous Testing

In our quest for perfection, we understand that nobody gets it right the first time. That's why comprehensive testing is an integral part of our process. Prior to showcasing the automation to the customer, we conduct a series of meticulous tests to ensure its performance and reliability. 

Our testing regimen includes application tests, subsystem tests, data tests, as well as continuity, reliability, and interference tests. These tests validate that the product not only meets our stringent standards but also aligns with your specific requirements. Once we are confident in the system's performance, we invite you to participate in a Factory Acceptance Test (FAT). 

During the FAT, we demonstrate the entire process under controlled "factory conditions," providing a transparent view of the assembled system, the implemented workflows, and the performance in accordance with the User Requirement Specifications (URS). This collaborative testing phase allows us to address any concerns or fine-tune the system to meet your expectations. Upon successful completion of the FAT, the system is deemed ready for transport. 

After installation at your site, we proceed to the Site Acceptance Test (SAT). The SAT protocol revisits the FAT test parameters but is conducted in your specific laboratory environment. This allows us to test the system under real conditions, including the use of reagents and interactions with your Laboratory Information Management System (LIMS) and other infrastructure. The SAT ensures that the system seamlessly integrates into your existing workflow and performs flawlessly in your unique laboratory setting.

At Synchron, thorough testing is a vital step to guaranteeing the functionality and reliability of our automation solutions. Our commitment to quality and customer satisfaction is exemplified through this rigorous testing process. Experience the peace of mind that comes with knowing your automated system has undergone meticulous scrutiny. Contact us today to explore how our tested solutions can elevate your laboratory automation experience. 

Taking Action!

Now that the automation is in your lab, it's time to put it to work. The initial steps often involve validating the results produced by the system. The duration of this validation phase may vary depending on your specific application and domain. Rest assured, we're here to support you every step of the way. 

Once the validation phase is complete, your system is ready for full-scale operation. Like any valuable asset, it requires proper maintenance to ensure optimal performance and longevity. At Synchron, we offer comprehensive maintenance contracts that include annual maintenance visits and ongoing support packages. Should you encounter any issues or require assistance, our dedicated service team is just a call away. 

We understand that some customers prefer total control and autonomy over their automated systems. To cater to your needs, we provide specialized super user training tailored to your installation. This training takes into account your specific application and the skill level of your team, empowering you to maximize the potential of your automated solution. 

With Synchron by your side, you can confidently navigate the operational phase of your automation journey. From ongoing maintenance and support to empowering training programs, we ensure that you have the tools and resources needed to make the most of your investment. 

Ready to take action and unleash the full potential of your lab automation? Contact us today to explore our maintenance contracts, support options, and specialized training programs. Let's embark on this exciting phase together!